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Home Care Salary & Benefits Survey

Participants Receive a Free Copy of the Final Report

Home care providers in Florida face numerous challenges, but one of the most daunting is retaining and recruiting qualified personnel. HCAF can help your agency combat this undeniable obstacle.

For decades, HCAF has surveyed home care agencies in our state regarding compensation and fringe benefits. In fact, it is the only survey exclusively focused on Florida providers' wages and benefits. Data from this report is published every fall in the Florida Home Care Salary and Benefits Report.

We are collecting rates for employees paid per hour, per visit, PRN/per diem employees, and contracted 1099 clinicians.

We strive to assist providers by understanding how agencies around the state compensate their employees to remain competitive. Please help us ensure that the final report accurately represents geographical variations and includes all segments of the industry (i.e., Medicare, Medicaid, and Private Duty providers) by participating in the survey.

As always, participation is open to all Florida-licensed home care providers regardless of HCAF membership, so please spread the word!

Why Participate?

Participation has both personal and organizational advantages:

  1. The final report will be provided for FREE to participants who complete the survey. HCAF members who do not complete the survey can purchase the final report for $250 ($350 for prospective members).
  2. Having more participants means we can obtain more accurate results. If we do not receive enough completed surveys, the market report will not accurately reflect the market conditions.
  3. With sufficient participation from agencies operating in a particular region, region-specific reports are also produced in addition to the statewide report.

Important Information for Survey Participants

  • Agency-specific data will be kept strictly confidential.
  • To comply with the Federal Trade Commission (FTC) antitrust rules, report all data as of June 30, 2024. Do not include more recent data.
  • Similarly to previous years, there will be two versions of the survey in Excel format: one for Medicare/Medicaid agencies and a simplified version for licensed-only agencies (Private Duty).
  • Please indicate how many state-licensed agencies your organization operates per Florida health care planning region. If your pay rates and benefits vary by region, please submit separate surveys for each region in which you operate. In cases where rates and benefits apply to multiple agencies and regions, we would like to know how many your survey represents in order to calculate weighted averages more accurately.


Download the Excel file below that corresponds to your agency's license type and any certifications and complete all the tabs.

If you participated in last year's survey, you should have already received a pre-filled survey in this year's format. If you did not receive it and think you should have, please contact Adara Sloane at

As you prepare your survey submission, you can access job description definitions below. Once it is completed, please email it to Adara Sloane at

If you have questions or need technical assistance, please call (850) 222-8967 or contact us.

Case Manager: Registered nurse that manages the care of the patient from admission to discharge.

High Risk/High-Tech: Registered or specialty nurse or licensed practical nurse that provides nursing care to patients in their home. Performs and is specialized in IV, TPN, Vent C-PAP, Bi-PAP, or any other high-risk or high technology care.

Home Health Aide (HHAide): Nurses aide assisting in the provision of personal care to patients in their homes. (May also be referred to as a certified nursing assistant/CNA)

Licensed Practical Nurse (LPN): Vocational nursing under the general supervision of a registered nurse.

Medical Social Worker (MSW): Independently performs tasks to assist in evaluating a patient’s psychological needs. Provides help to solve patient’s physical or emotional problems. Works in discharge planning responsibilities. Requires an M.S. degree for Medicare services only.

Occupational Therapist (OT): Develops treatment plan, evaluates and monitors patient progress, administers activities to patients with physical disabilities. May develop programs for daily living. Requires a B.S. degree.

Occupational Therapist Assistant (COTA): Carries out various occupational therapy procedures under the supervision of an occupational therapist (OT).

Physical Therapist (PT): Treats disabled patients using physical therapy procedures as prescribed by a physician. Develops treatment plan, evaluation, and monitors patient progress. Requires state licensure and a B.S. degree.

Physical Therapist Assistant (PTA): Carries out various physical therapy procedures under the supervision of a Physical Therapist. Requires an A.S. degree.

Psychiatric Nurse: Specializes in treating patients who are experiencing mental illnesses or distress. The nurse will carry out individualized plans of care as prescribed by a physician. Common patient issues include anxiety or mood disorders, substance abuse, and various forms of dementia. The nurse will often provide individual counseling to the patient and their family (if applicable) so that they have a better understanding of the illness.

Registered Nurse (RN): Registered nurse.

Respiratory Therapist (RT): Performs therapeutic modalities for patients with respiratory problems. Performs artificial ventilation and provides emergency treatment of acute problems. Requires R.R.C. registration from the National Board for Respiratory Care.

Sign-Up/Admission Visit: Registered nurse, occupational therapist, physical therapist, or speech therapist that performs administrative tasks associated with admitting the patient for the agency’s home care services.

Specialty Nurse: Registered nurse with advanced training or recognized level of experience.

Speech Therapist (ST)/Speech Language Pathologist (SLP): Develops, conducts, and performs speech pathology treatments in the home for those with communicative disabilities. Develops treatment plan, evaluation, and monitors patient progress.

Administrator/Executive Director/Chief Executive Officer: Provides oversight of business development, delivery of health care, management, budgetary stability, the productivity of the agency, and planning.

Admissions Nurse: A registered nurse who performs the initial assessment of the patient for appropriateness of services.

Branch/Clinical Manager: Responsible for all clinical patient care as provided in the home.

Business/Office Manager: Instructs, supervises, and assists all office personnel, oversees the total function of the office.

Chief Financial Officer (CFO): Provides oversight of all financial aspects of the home health agency including the budget, funds investment, accounts receivable, cash flow, and the like.

Clinical Director: Responsible for overall clinical management of patients and staff and supports the business plan in organizing and implementing the clinical operations of the company.

Corporate Branch Director: Oversees general management of branch operations, responsible for branch budget, employees, and activities.

Director of Business Development: Establishes clientele, referral, and business relationships throughout the agency's service area.

Director of Community Education: Educates the community, including patients and referral sources, on services provided by the agency.

Director of Managed Care: Responsible for negotiating and managing managed care contracts.

Director of Nursing: Assumes primary responsibility for clinical services provided by the Agency. Directs, coordinates, and supervises all clinical functions. Maintains compliance with federal and state regulations as they apply to the provision of home visits to patients. Assures compliance with agency policies and procedures. Monitors job performance and completion of evaluations and counseling of clinical staff.

Director of Rehabilitation: Responsible for budgetary planning, staffing, competencies, and monitoring productivity for physical, occupational, and speech therapies.

Medical Director: A licensed physician who performs consultative services as needed, such as utilization review, provides expertise and guidance as it relates to issues with attending physicians, etc.

Scheduling Coordinator: Responsible for coordinating scheduling of skilled nurses and home health aides to ensure adequate staffing.

Accountant/Bookkeeper: Maintains the financial records of the organization.

Administrative Assistant: Provides support to administrative staff (i.e., accountant/bookkeeper and billing clerk).

Billing Clerk: Performs duties related to billing.

Clerical/Secretarial/Billing: Performs general administrative assignments such as answering incoming calls, attending to office visitors, word processing, etc.

Data Processing: Performs all duties related to data processing for the agency.

Information Management: Responsible for day-to-day oversight and planning of the information systems services needs of the agency, including managing agency data, information, and technology.

Intake/Home Care Coordinator: Responsible for activities related to new referrals prior to agency admissions, including, but not limited, to working with facilities related to their discharge planning.

Medical Coding Specialist: Responsible for accuracy of codes in the patient records according to the Outcome and Assessment Information Set (OASIS) diagnosis and ICD-10 coding guidelines.

Medical Records Specialist: Responsible for processing clinical record information once received in the office.

Nursing Supervisor: Responsible for direct supervision of staff and patient care.

OASIS Data Processing: Enters and transmits Outcome and Assessment Information Set (OASIS)-related information.

Personnel Manager: Human resources manager responsible for overseeing compliance with employment laws and personnel matters.

Quality Assurance/Risk Management Supervisor: Registered nurse responsible for agency compliance with federal and state regulations and the delivery of quality patient care and services.

Staff Development/Clinical Educator: Responsible for effective orientation of new employees, providing education via in-services, etc.

Utilization Review/Quality Assurance: Registered nurse responsible for ensuring compliance with federal and state laws on behalf of the agency.