Cancellation Policy
- Partial refunds or invoice adjustments are available if a written cancellation notice is received at least two weeks before the program date.
- A 20% administrative fee per registrant will be deducted for cancellations to cover processing costs.
- No refunds will be issued for cancellations made within 10 business days of the event or for no-shows.
- At HCAF’s discretion, event credit may be offered instead of a refund. No administrative fees will apply to event credits.
- Substitutions are permitted at no additional cost.
To cancel a reservation, please email Julia Thompson at jthompson@homecarefla.org. A confirmation email will be sent upon processing.
If HCAF cancels the program:
- A recording will be provided, if available.
- If no online alternative is feasible, a full refund will be issued.
Registration Guidelines
- Early bird rates apply when both registration and payment are received within the specified timeframe.
- Payment is due no later than the event date to secure admission.
Accepted Payment Methods
- Mail: HCAF, 817 North Gadsden Street, Tallahassee, FL 32303-6313
- Online: Available through the HCAF registration portal
- Phone: (850) 222-8967
- In-person: At the event
Accepted Forms of Payment
- Corporate checks
- Personal checks
- Cash
- Credit cards
By registering for an HCAF event, you agree to these policies. Failure to comply may result in suspension or revocation of future event registrations.