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When the Phone Rings…Techniques to get HHAs to say Yes! to your Private Duty Agency: Webinar
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When: Tuesday, May 23, 2017
1:00 PM-2:00 PM
Where: Webinar
Presenter: Ashley Briones, PHR, MBA, SHRM-CP
Contact: Julia Heath
(850) 222-8967

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When the Phone Rings…Techniques to get HHAs to say Yes! to your Private Duty Agency:

Creative Strategies to Hire and Retain Home Health Aides in a Competitive Market


May 23, 2017

1:00 pm-2:00 pm ET


Do you have the same challenge facing most home care agencies - your Home Health Aides are working for multiple agencies?  Are you finding you are not always the first pick when you are trying to staff cases? Do you find yourself asking:


- How do I get a home health aide to pick my company as a new employee versus another agency?

- How do I decrease turnover?


Are you experiencing these challenges in Private Duty?  This webinar is for you!


Ashley will go over proven techniques to engage potential new hires to and  also engage existing staff to accept assignments when you are trying to staff cases.


Topics to be covered:

- Hiring techniques;

- Retention strategies;

- Stay interviews, and;

-  A real life case study for a Jacksonville Private Duty agency and how they were able to break the mold.



Ashley Briones, PHR, MBA, SHRM-CP, HR Partner with Brooks AmeriCare Home Health, has 8 years of experience working for a 600 + employee home health agency that services patients in 23 counties of Florida. Ashley says, “By working with managers and using the behavioral based and structured interview technique to recruit office staff, home health aides, and licensed professionals, we have successfully improved retention for our agency. With my role as HR Business Partner, I act as a trusted advisor consulting to business leadership in the areas of: compliance, compensation, talent acquisition, retention, and employee relations. I provide coaching and development to line staff, management, and leadership and recommend and implement resolution of specific policy-related and procedural problems and inquires. I am responsible for implementing the rollout of new or updated HR programs and initiatives. I also analyze business challenges and HR programs to identify improvement opportunities; develop metrics and recommend solutions in alignment with organizational goals and objectives."


1.0 CEU for SN, OT & ST


Registration Rates:

HCAF Private Duty Members: $29

Certified & Associate Members: $49

Potential Members: $69


Associate Members