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PDGM Florida Summit (Live-Streamed)
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 Export to Your Calendar 4/28/2020 to 4/29/2020
When: April 28 or April 29, 2020
8:30 AM-4:30 PM (time zones vary)
Where: Map this event »
United States
Contact: Julia Heath
(850) 222-8967

Online registration is available until: 4/7/2020
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The Patient-Driven Groupings Model (PDGM) is officially here, and home health agencies are already feeling the impact. Last year, the National Association for Home Care & Hospice (NAHC) provided thousands of home health leaders with in-person and virtual learning opportunities to help prepare them for the biggest change to impact home health in two decades — and in 2020 they are joining forces with HCAF to take it a step further. Join the industry's top experts for a full-day of best-in-class virtual training to provide you with key insights, best practices, and lessons learned based on first-hand experience.

What's working with the PDGM? What isn't? Is your agency doing everything it can to prosper under the new payment model? You don't have to tackle the PDGM alone. Let the PDGM Florida Summit's trusted faculty give you the tools you need to make a smooth and efficient transition to the PDGM.


Registrants have the following choices of four different date and time options of when to attend:

  1. Tuesday, April 28, 2020, 8:30 AM-4:30 PM Eastern Time Zone
  2. Tuesday, April 28, 2020, 8:30 AM-4:30 PM Central Time Zone
  3. Wednesday, April 29, 2020, 8:30 AM-4:30 PM Mountain Time Zone
  4. Wednesday, April 29, 2020, 8:30 AM-4:30 PM Pacific Time Zone

Below is the full Summit agenda, followed by complete overviews and objectives for each session. Please note that speakers are subject to change.

Time Session Faculty
8:30-9:00 AM Welcome & Overview
9:00-10:15 AM
Operations Session • Melinda Gaboury, Healthcare Provider Solutions
• Laura Page-Greifinger, Quality In Real Time (QIRT)
10:15-10:30 AM Break
10:30AM-12:00 PM Clinical Session • Kim Skehan, Simione Healthcare Consultants
• Laura Page-Greifinger, Quality In Real Time (QIRT)
12:00-12:30 PM Lunch Break
12:30-1:45 PM Financial Session • David Berman, Simione Healthcare Consultants
• Melinda Gaboury, Healthcare Provider Solutions
1:45-2:00 PM Break
2:00-3:15 PM Business Analytics Session • Chris Attaya, Strategic Healthcare Partners (SHP)
3:15-4:30 PM Open Forum

Session Overviews

Please note that speakers are subject to change.

Operations Session

Faculty: Melinda Gaboury, Healthcare Provider Solutions, and Laura Page-Greifinger, Quality In Real Time (QIRT)

Overview: The Patient-Driven Groupings Model (PDGM) has required home health agencies to examine overall operations structure and day-to-day management. Changes were needed throughout agencies to meet the demands of the PDGM. Agencies must quickly determine what is working and what is falling short of their expectations. Any needed modifications in operations must be put in place sooner rather than later to thrive under the PDGM. Operational areas most affected by the PDGM include referral and sales management, intake, revenue cycle, operational reporting, and order and supply management. Change management must be handled throughout your organization. This session focuses on the operational practices that have demonstrated early success and long-term potential for fully positive outcomes.


  • Outline the operational changes that are showing reliable signs of early success and those that are not working as hoped;
  • Define key areas of operations that are showing the greatest need for additional changes and how to initiate that change; and,
  • Identify new skill sets needed in home health agency management triggered by lessons learned from the PDGM during Q1-2020.

Clinical Session

Faculty: Kim Skehan, Simione Healthcare Consultants, and Laura Page-Greifinger, Quality In Real Time (QIRT)

Overview: The PDGM has triggered a re-examination of clinical practices within home health agencies nationwide. Documentation, diagnosis coding, care planning, and care coordination are at the top of the list of best practice clinical strategies that have been employed. Are your changes resulting in the best outcomes? This session focuses on the lessons learned in Q1-2020 in blending clinical practice and financial management to achieve the best patient and business outcomes in the new world created by the PDGM.


  • Describe how interdisciplinary care planning achieves cost effective and appropriate skill mix, including therapy utilization, under the PDGM;
  • Evaluate the impact of how changing case mix affects resource and skill set needs in your organization;
  • Identify the best practice clinical strategies for managing Low Utilization Payment Adjustments (LUPA) thresholds and 30-day unit as defined by the PDGM;
  • Recognize essential steps to success in documentation acquisition and management to support an accurate primary diagnosis and timely claim submission; and,
  • Define the clinical manager role in the clinical team’s success under the PDGM, including the significance of effective case conferencing and case management.

Financial Session

Faculty: David Berman, Simione Healthcare Consultants, and Melinda Gaboury, Healthcare Provider Solutions

Overview: Thriving (or even surviving) under the Patient-Driven Groupings Model (PDGM) payment reform requires a clear understanding of how the PDGM is affecting the financial outcomes of a home health agency. This session explores the fundamental steps necessary for home health agencies to assess whether the initiatives taken to prepare for the PDGM are in place and working, the options for mid-course corrections in the PDGM financial management, trends in the impact of the PDGM, cash flow remedies, and planning for 2021.


  • Measure the early trends in the PDGM financial impact on your organization including cash flow management under the new Requests for Anticipated Payment (RAP) model;
  • Recognize how to determine whether your revenue cycle management fits your agency under the PDGM and what steps are needed to bring it to top performance; and,
  • Identify clinical and operational practices that lead to the most favorable financial outcome under the PDGM.

Business Analytics Session

Faculty: Chris Attaya, Strategic Healthcare Partners (SHP)

Overview: Increasingly, home health agencies are recognizing the value of robust reliable business analytics in managing the change to the PDGM. Real-time data availability and early analysis of the key performance indicators in the PDGM are important ingredients to early success in the PDGM. This program is a deep-dive into the early key data analytics that can help define whether your organization is on track for success or whether corrective action is needed. Through the assistance of IT and electronic medical records partners across the country, this program will offer an intensely valuable first look at the PDGM action and outcomes within the overall home health community. That impact analysis and useful benchmark data can help guide your agency to success in 2020 and beyond.


  • Achieve meaningful insights on clinical categories, utilization and other characteristics using claims data from the PDGM during Q1-2020;
  • Provide data drill downs on LUPAs, lengths of stay, and other operational metrics under the PDGM during Q1-2020; and,
  • Obtain the insights needed to connect the data analytics tools to operational, clinical, and financial actions needed to ensure maximum value and success.

Continuing Education

Registrants will have the option of either 6.5 contact hours from NAHC or 6.0 continuing education units to Florida Boards for skilled nursing, occupational therapy, and speech therapy. Florida physical therapy credits are pending. Please note that only the individual registrant is eligible to receive continuing education units, regardless of which type opted.


Thank you for your support for HCAF educational programs! NAHC and HCAF members receive the same discounted registration rate. To obtain the NAHC discount, please call (850) 222-8967 or email Julia Heath, Associate Director of Membership Services, at To obtain the HCAF member discount, please log in to your profile before registering.

To register by phone or for more information, please call (850) 222-8967. By registering for this event, you are agreeing to our linked payments, cancellation, and substitution policies.

Registrants have the following choices of four different date and time options of when to attend:

  1. Tuesday, April 28, 2020, 8:30 AM-4:30 PM Eastern Time Zone
  2. Tuesday, April 28, 2020, 8:30 AM-4:30 PM Central Time Zone
  3. Wednesday, April 29, 2020, 8:30 AM-4:30 PM Mountain Time Zone
  4. Wednesday, April 29, 2020, 8:30 AM-4:30 PM Pacific Time Zone
HCAF or NAHC Member
Prospective Member

Program Sponsors

HCAF offers a multitude of ways for home care industry vendors to promote products and services, including through educational program sponsorships. Gain additional exposure for your organization by sponsoring this program! Click here for sponsorship information, fees, and additional opportunities.




Associate Members